Leaked photos at Hermes depot show what really goes on behind the scenes

Shocking photos have been leaked that show what really happens behind the scenes at Hermes.

The delivery company has now launched an investigation, after images showing packages scattered across one of their Yorkshire depots and chucked clumsily in a van have emerged.

Hermes is one of the UK’s biggest delivery companies, and the pictures, which were taken in the week after Christmas, will come as a worry for customers.

Fragile packages including TVs are seen dumped all over, with only a few items on the actual conveyor belt.

An anonymous worker at the depot in Bradford claimed the issues seen in the photos are a daily occurrence, the Bolton News reports.

According to them: “It’s horrific, nobody cares, I’ve seen people playing football with customers’ parcels.”

Hermes drivers are expected to do a range of jobs throughout a typical day, including delivering packages, collecting returns, and driving between different depots with parcels.

The worker said that parcels are ‘flung’ onto the conveyor belt before they head out for delivery, with staff expected to collect up to 900 packages a day.

The worker said: “There’s so much volume put onto the drivers it’s impossible to load the van in a safe and caring way. It won’t fit, but we are told to take them all.”

A spokesperson for Hermes has responded to the photos, saying: “We successfully deliver 390 million parcels a year and every one of them is important to us. We are shocked at these photos which do not reflect the standards we uphold within our 26 strong depot network.

“Our compliance team has launched a full investigation and we will take immediate and effective action.”