Ofcom says the current service is ‘unsustainable’ and in need of 'urgent reform'
'We are very disappointed with our Quality of Service performance in 2022-23 and acknowledge Ofcom's decision today'
Major disruption is expected on one of the busiest weekends for online shopping
Strike action will take place across October and November
The union is demanding a 'dignified, proper pay rise'
The staff in this post office had clearly had enough of miserable faces...