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‘Disgraceful’ queues at Manchester Airport continue as passengers fear ‘people will get hurt’
Passengers at the airport have been experiencing lengthy queues and delays for weeks
Shocking footage over the weekend showed the chaos at Manchester Airport as passengers continue to experience lengthy queues and delays.
In a video posted to Twitter by passenger Jane Gilham on Friday evening (April 1st), countless travellers could be seen squashed together as they queued at security, with belongings trays stacked high upon one another.
She wrote alongside the video: “@manairport you are an absolute disgrace! It was dangerous today, people will get hurt if you do not improve things.”
Other frustrated travellers replied to the video, with one person even claiming they had changed their holiday plans completely to avoid flying from Manchester Airport.
The social media user wrote: “We have changed our entire Easter trip because we don’t want to fly from Manchester after seeing these scenes!! Now we are going a completely different City [sic] and flying from Liverpool!”
Throughout the last month, the airport has been experiencing lengthy queues and delays, which the managing director Karen Smart blamed on a combination of staff shortages and sickness.
Read More: Manchester Airport reputation ‘nosediving’ as huge queues and delays continue
Promising that the airport is on a ‘major recruitment drive’, Smart said in a statement: “We want to apologise to all our customers who have experienced disruption over the last couple of weeks.
“We want to be clear with our customers that getting back to full strength is going to take time and there will unfortunately be periods over the next few weeks when it will take longer to get through the airport than it should.”
Manchester City Councillor Pat Karney last week called for an ‘urgent’ meeting to ensure ‘everything possible is being done’ to prevent the current scenes at the airport, which he described as ‘chaotic’.
He said, as per The BBC: “We have to get this right as the reputation is nosediving.
“We are realistic that the airport was closed down for two years and there will be problems and challenges about getting it back on its feet.
“I think we have a public duty as a council to check this out. We want to know what their extra planning is about getting extra staff and incentivising staff. In the short term they may have to pay bigger bonuses to people to do extra work.”