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E.ON accuses Martin Lewis of ‘bringing down Britain’ after its website crashes
The energy supplier seemed to think Lewis’s advice was the reason for its website crashing…
Energy supplier E.ON Next seemingly blamed Martin Lewis for its website crashing as customers scrambled to submit meter readings.
Tomorrow (April 1st), the UK’s energy price cap will rise by 54%, increasing the average household gas and electricity cost by around £693.
Martin Lewis, who founded MoneySavingExpert, has been offering his expert advice on how to keep energy bills as low as possible, with him more recently urging Brits to take a meter reading before April 1st.
Speaking onThe Martin Lewis Money Show Live earlier this week, he detailed how energy providers will have a better idea of how much electricity was used before the new prices were introduced if a meter reading is taken the day before the energy price cap rise.
However, E.ON Next have decided to blame this particular piece of advice on their website crashing today, something they say was caused by ‘unprecedented demand’ triggered by the Money Saving Expert himself.
Replying to a customer’s query about when their website would be back up and running, E.ON wrote in a now-deleted tweet: “Unfortunately the website and phone lines of every supplier are being hammered today.
“Martin has once again created unprecedented demand bringing down Britain.”
According to some other screenshots, E.ON Next later attempted to pass the comment off as a joke, saying their ‘sense of humour missed the mark’, although this tweet has also been deleted.
Social media users quite rightly couldn’t believe what they were seeing, with many slamming E.ON Next as ‘outrageous’ for putting the blame on someone who has provided so much support throughout the crisis.
One Twitter user wrote: “Pretty outrageous to see @eon_next casually blaming @MartinSLewis for ‘bringing down Britain’ when his tip to read your meter today (which has been picked up everywhere) is actually for the benefit of Britain’s consumers.”
Another commented: “@MartinSLewis is a national treasure… Risky to ‘blame’ someone who fights for consumer rights.”
A third noted: “Not an energy supplier having the barefaced gall to blame Martin Lewis for customers frantically trying to get in touch with them ahead of the biggest rise in cost of living for literally decades?”
E.ON Next are yet to comment on the incident.